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FAQ
Frequently Asked Questions
What is Arduos?
Arduos is a platform where individuals can offer and hire occasional services with secure payment. You don't need to be self-employed or have a company. Posting ads is free and payment is held in escrow until both parties confirm.
Is it free to use Arduos?
Yes, signing up and posting ads is completely free. A small commission is only applied when a payment is made through the platform.
Do I need to be self-employed to offer services?
No. Arduos is designed for individuals who do occasional work. You only need your name and an IBAN to get paid. No paperwork, no tax complications.
How does secure payment work?
When a buyer accepts a service, the money is held in escrow. It is only released to the seller when both parties confirm that the work has been completed satisfactorily. If there is a problem, our team mediates to resolve it.
How long does it take to approve an ad?
Ads are reviewed by our team and are usually approved within 24 hours. You'll receive a notification when your ad is active.
What happens if there is a problem with the service?
If the buyer and seller cannot agree, either party can open a dispute. Our team will review the case and mediate to reach a fair resolution. The money remains in escrow throughout the process.
Is it safe to share my IBAN?
Yes. Your IBAN is only used to transfer money once the work is completed. It is never shared with other users or displayed publicly. Our payment processor complies with all European security regulations.
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